At Bharat Bazaar, we prioritize customer satisfaction. 😊 If you are not entirely satisfied with your purchase or if there is an issue with the product, you may return or exchange it within 7 days of delivery under the following terms and conditions:

Eligibility for Return or Exchange 🛍️

1. Return/Exchange Timeframe: ⏳

   • Requests for returns or exchanges must be made within 7 days of receiving the product.

2. Condition of the Product: 🎁

   • The item must be unused, in its original packaging, and in the same condition as received. ✨
   • All tags, labels, and accompanying accessories (if any) must remain intact. 🔖

3. Proof of Purchase: 🧾

   • A valid receipt or proof of purchase must be provided.

4. Parcel Opening Video: 🎥

   • A clear and unedited video of you opening the parcel is mandatory to process any return, exchange, or claim for damaged products.
   • The video must:
     • 📦 Show the outer packaging in its original, sealed condition.
     • 🎬 Clearly capture the unboxing process to verify the condition of the product upon receipt.
   • Claims without a parcel opening video will not be entertained. 🚫

5. Non-Returnable Items: ❌

   • Certain items, such as perishable goods, customized products, or intimate items, are not eligible for return or exchange. 🛑 Refer to our website or contact customer service for the full list of non-returnable items.

Steps to Process a Return/Exchange 🔄

1. Initiate a Request: 📧📞

   • Contact our customer service team via email at support@bharatbazaar.com or call us at [customer care number]. 📬 Provide your order details, reason for return/exchange, and attach the parcel opening video.

2. Approval & Instructions: ✅

   • Once your request is approved, you will receive instructions for returning the product. 📜

3. Return Shipment: 🚚

   • Pack the product securely to avoid damage during transit. Ensure it is shipped back within the specified timeframe. 📦 Return shipping costs may apply unless the return is due to a damaged or incorrect product.

4. Refund or Exchange: 💰🔄

   • Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned product. 💳
   • For exchanges, the replacement product will be dispatched once the returned product is verified. 📤

Important Notes: ⚠️

• Bharat Bazaar reserves the right to deny a return or exchange if the product does not meet the above conditions. ❎
• The parcel opening video is essential for verifying damage or discrepancies; without it, claims cannot be processed. 🎥🚫

Thank you for choosing Bharat Bazaar! Your satisfaction is our priority. 💖